Customer Spotlights & Excellence Talks

Discover a variety of talk recordings on current and practical topics here. Our talks offer you valuable insights, strategies and solutions to help you optimize your business processes and tap into new potential.

13. June 2025|31:39|CustomerSpotlight CRM improves lease management CustomerSpotlight: In 2018, Lagardère Romania implemented CAS genesisWorld to streamline operations.… 24. January 2025|23:51|ExcellenceTalk AI and CRM ExcellenceTalk: Artificial intelligence is on everyone's lips and one of the most important trends in digitalization. However, ideas about how AI works vary widely. So what is AI and how does it … 12. July 2023|25:05|CustomerSpotlight CRM manages the global sales at Dunavox CustomerSpotlight: Do you know how to track all sales activities of a global business and how to build a simplified and accurate reporting system?… 14. March 2023|30:51|CustomerSpotlight How 62damrak uses CAS CRM to create a central information hub and clear PIM CustomerSpotlight: Look outside the box: CRM is much more than a customer relationship manager – it is an all-in-one solution for transparent information, efficient processes, best customer care and … 5. August 2022|18:54|CustomerSpotlight CRM intensifies Sales and Marketing at AMAZONE Group CustomerSpotlight: What are the benefits of CRM for manufacturing companies and how can you successfully implement the software and improve its use?… 11. July 2022|27:00 CRM strengthens the Customer Management at PRF Gas Solutions PRF Gas Solutions from Portugal is providing service excellence in the Gas downstream sector. PRF works in a partnership manner with its clients, building a strong, long-lasting and beneficial bond … 2. June 2022|37:28 ERP plus CRM Enterprise Ressource Planning (ERP) and Customer Relationship Management (CRM) solutions have become indispensable in the modern business world, and working efficiently across departments is … 6. May 2022|14:29 AUTONOM grows even faster by using CAS CRM What are the benefits of CRM for car rental companies and how can you successfully implement the software and the use of it? With 43 locations in 34 cities and a fleet of over 9000 new cars AUTONOM … 7. February 2022|27:45 CRM & Leadinfo You might have lost sales today and didn't even know it: 98% of your website visitors leave your website without leaving any trace. Not so with Leadinfo the powerful lead generation software that …